It is understood that in placing an order, you agree to all of the following conditions.

All items in stock are paid for electronically through Kellogg's General Store (KelloggGeneralStore.com) processing service. In an event that a product is no longer available, or is backordered, you will be notified, and unless we receive written permission to cancel the order on your behalf, we will assume you are willing to wait for the item to be sent. All items ordered are paid in full, along with the designated shipping, handling, gift wrapping, and applicable taxes due, prior to shipment of each item.

Terms of All Custom Orders are as follows: 50% Deposit upon placing the order, 40% due five working days prior to product ship date, 10% due five working days prior to delivery.

Shipping will be billed separately and is due in full five working days prior to product leaving the manufacturer. Ship times and fees vary per item and destination. It is understood that you will be responsible for payment in full of all shipping and handling charges upon placing an order. You will receive an email of the actual amount per piece prior to the electronic transfer of these funds.

Orders will be shipped directly to you when ready unless your order specifies otherwise, and Kellogg's General Store (KelloggsGeneralStore.com) agrees in writing to place these items into a storage facility owned by you (the client). Upon delivery to client (including delivery to such a facility), Kellogg's General Store (KelloggsGeneralStore.com) will not be responsible for the items in any way. Kellogg's General Store (KelloggsGeneralStore.com) will not be responsible for damage in transit.

If there is a damage or shortage, please note it on the freight bill at the time of delivery. If damage is concealed, please notify the carrier immediately, request an inspection, and file a claim. Refusal of damaged merchandise in no way relieves the purchaser of responsibility for payment of goods. Since all custom merchandise is made to customers' specifications, we cannot accept cancellations or delay after an order has been placed into production.

No returns will be accepted without written authorization.

Charges for local repairs will not be accepted unless our prior written authorization has been received. Since manufacturers of upholstery fabrics do not guarantee their products for wearing quality, colorfastness or shrinkage, we are unable to honor adjustments, claims or credits for these properties.

All orders accepted by Kellogg's General Store (KelloggsGeneralStore.com) will be shipped only to the customer or a receiving company hired by the customer with a full staff and loading dock capabilities.